live online virtual training workshop
By taking this virtual workshop, you will increase your emotional intelligence and improve your communication. You will explore the four dimensions of EI – self-awareness, self-management, social-awareness, and relationship management. This workshop is a great complement to Tackling Difficult Conversations.
Description
When things get emotionally heated, it can be difficult to address a situation productively – you can feel that your choice is limited to speaking out of anger and frustration or avoiding the conversation altogether.
This Emotional Intelligence & Communication online workshop will prove to you that a far better option exists. You will learn a simple yet powerful framework for addressing emotionally-heightened situations, including identifying, evaluating, and influencing the emotions of the other parties involved in a charged situation. You will see how improved self-awareness, self-management, social awareness, and relationship management skills can directly impact your relational and professional success.
Theories come alive during fun, interactive exercises, including role-play simulations that capture challenges you face in real life.
Learning Objectives
• Understand how emotional intelligence impacts professional success
• Increase self-awareness
• Improve self-management
• Enhance social awareness
• Better manage healthy, collaborative relationships
Components
• Increase awareness of our thoughts, biases, and analyses of situations
• Shift to a constructive mindset
• Develop relationship awareness, insight, and empathy
• Balance your conversation
• Actively listen
• Deal with feelings and insecurities
Complementary Workshops:
| Tackling Difficult Conversations | |
| Influence Skills for Professionals | |
| Negotiation Skills for Executives |
